Len did a great job from start to finish. He came to the home and did an in-depth inspection, talking me through what the work would entail. He was honest about what was possible and preferable. He provided a very detailed quote, breaking out materials and labor so that there was really no ambiguity when it was time for the work to start. He contacted me promptly on the day of work if he had any questions about my preferences. The installation was very clean and I couldn't be happier.